Pollution Analytical Equiments technical assistance is based on its over twenty years of experience in the field. Our After Sales Team offers technical assistance not only on our proprietary technology instruments and systems but also on our commercial partners.
In order to satisfy your needs in the best way possible, we offer competent technical support via our services that go from after-sales technical assistance, maintenance and repair, up to analytical setup (eg. calibration service)
Technical support activities can be carried out remotely, in our laboratories or at the client headquarter, in case of active maintenance contract.”
To guarantee the maximum safety in using our instruments, even in emergency or difficult settings, we offer flexible maintenance contracts customised to meet our clients’ needs:
- Preventive maintenance contract
- Full-risk contract
- Training courses for operators (basic, advanced and related to the specific application) and first technical intervention.
We provide our customers with a rental service for some categories of equipment offered by us, including training by the dedicated product specialists. The minimum rental period is a week.
Thanks to our proven experience, we are able to provide solutions for complex applications, not only through the study of analytical aspects but also by tackling all the issues associated with sampling, both on pilot plants and on production facilities.