Request Assistance
We offer competent technical support via our services that go from after-sales technical assistance, maintenance and repair, up to analytical setup (eg. calibration service) on all instruments and systems of our construction and our business partners. Technical support activities can be carried out remotely, in our laboratories or at the client headquarter, in case of active maintenance contract.
For quick and smooth handling of the service process, we would like to recommend the following steps:
- 1 -
Download the Request
of Technical Assistance
Form
Download
- 2 -
Please fill out the form
- 3 -
Send the form via e-mail
to service@pollution.it
- 4 -
You will receive a
response from Pollution
Analytical Equipment
If you would like to return an instrument please make sure to also observe the following steps:
- 5 -
Prepare the instrument
for transport
- 6 -
Attach the Request of
Technical Assistance
Form on the outside of
the shipping box
- 7 -
Now you can send your
instrument to Pollution
Analytical Equipment
- 8 -
You will receive a
response from Pollution
Analytical Equipment as
soon as we receive
the instrument